South East Queensland’s answer to hotel housekeeping
We’re Master Duster, the masters in so much more than dusting. Our team provides housekeeping services to hotels, resorts, and holiday accommodation, in addition to facilities cleaning for hospitals and aged care facilities.
Get a free trial clean
Trusted by these industry leaders
Masters in Housekeeping Services for these spaces
Hotels, resorts & holiday accommodation
Full check out, stay over / daily apartment servicing, along with turn down services, houseman jobs and full condition reports.
Learn more
Resorts & holiday accommodation
Thorough cleaning and mid-stay services, including restocking and apartment condition reports. We’ll also handle public area cleaning.
Learn more
Hospitals
Full cleaning services above and beyond industry standards and sterilisation requirements.
Learn more
Aged care facilities
A full cleaning service to keep your residents comfortable in your facility, within a hygienic space.
Learn more
All rooms checked
Our rooms are checked over after housekeeping by a supervisor, and we run random “check the checker” inspections twice a week.
Leading support for industry-leading accommodation
Master Duster supports the best of the best with our housekeeping services. We know it’s essential that we maintain high standards so you can meet the high standards you’re known for.
Master Duster fits into your operations like we’re part of the team, to keep your hotel or resort ticking. Count on us to report broken items or issues in your rooms, including the condition of linen, pillows or mattress protectors.
All cleaned rooms are checked over afterwards by our supervisors.
Your reputation matters to us
The housekeeping of your rooms matters. It’s more than maintaining tidy accommodation — it can be make or break — especially where guest reviews are concerned.
Your reputation matters to us. You can count on Master Duster to keep your accommodation in the best light.
We use Hub OS and HotSOS to record our work and provide above-and-beyond communication with hotel management.
Why places across SEQ pick us
Short-notice housekeepers
The hotel industry is rife with no-show employees. We hold a short-notice team to help you in these scenarios.
Trained for the Forbes Travel Guide Standard
Each of our team members is trained in line with the Forbes Travel Guide Standard (2023), the standard for all high-end hotels.
23+ years in business
We’ve been supporting all kinds of accommodation and facilities with their housekeeping for more than 23 years.
Silent vacuum cleaners
Your guests are paying for a premium stay, so we do our best to make their stay enjoyable — that includes running silent vacuum cleaners.
Immediate response to problems
It’s pretty rare that a problem arises with our housekeeping, but if it does, you can rest assured we'll respond immediately.
Emergency support available
Have a housekeeping emergency and need urgent support? You can call on Master Duster for immediate assistance.
Your housekeeping team in South East Queensland
Servicing Brisbane, Gold Coast, and surrounds. Outside of South East Queensland?
Ask us if we can help.
Here’s what our clients say
Julie has an undeniable passion for people development and challenges you to better understand yourself so you can better help yourself.
She has gone above and beyond to support me which has resulted in me being able to make an effective and smooth transition into something I find truly meaningful...
Julie has an undeniable passion for people development and challenges you to better understand yourself so you can better help yourself.
She has gone above and beyond to support me which has resulted in me being able to make an effective and smooth transition into something I find truly meaningful...
Julie has an undeniable passion for people development and challenges you to better understand yourself so you can better help yourself.
She has gone above and beyond to support me which has resulted in me being able to make an effective and smooth transition into something I find truly meaningful...
Case study
Rapid housekeeping in time for check-in
Our client, a large hotel chain, booked us in to clean 30 rooms. It was around 12:30pm that management realised there was a “glitch” in the system. It turns out, there were an additional 85 rooms that needed to be cleaned.
They needed our support to take on 72 of those rooms — we had each room cleaned and turned over, all in time for check-in.
Your answer to convenient housekeeping
When you need convenient housekeeping that maintains your accommodation and your reputation, Master Duster is the answer.
